Prompt on time. Took time to answer all my questions. Very polite and respectful of my home. Would recommend this company over anyone.
- Donty W.
We had a great experience with Hoppy. The technicians who came to the house were not only professional, but also very friendly, patient, and knowledgeable. They answered all of my questions with candor, and I never felt pressured to buy anything. We had them replace our AC and furnace, and they finished quickly. Their work was excellent, and we love the fact that it comes with a membership for future maintenance!
- Kaelynn E.
Couldn't have been happier with the service. He was able to come on short notice. Incredibly nice and professional. He explained what went wrong and what it would take to fix the issue. When the repairs were complete, he broke down the costs and explained all that he did. Customer service goes a long way and I will be definitely going back for future heating and cooling services.
- Justin P.
Hoppy Heating & Air answered the phone right away when I called and promptly scheduled a technician to look at our HVAC system. The tech was very honest and professional—he explained the issues with our very old system and the costs to repair it in a straightforward way. We ended up replacing our entire system, but that decision was entirely ours—they never pressured us in any direction. They showed us every option available and clearly explained the pros and cons of each. We selected the system we felt was best for us, and they never pushed us to add more or upgrade anything. The installation was scheduled quickly, the technicians arrived on time, kept us informed throughout the process, and cleaned up after themselves. We also had duct cleaning and a mini-split installed the same day with no issues. A few days later, they followed up to make sure everything was working properly and to answer any questions. I would highly recommend Hoppy, especially if you need something done quickly.
- Melissa P.
He was wonderful to work with! Our heat went out last night and he came out right away, he was fast and thorough! We’ll definitely be using him from now on.
- Karlee G.
Wonderful company! The techs who came out were so polite and professional. I had to get a whole new system (I’ve had issues for a few years), and they made the process easy. They offered financing options I could manage and a great program for future maintenance to keep the system running well. Estimates are free, and you just can’t go wrong. Thank you, Hoppy, for a job well done!
- Beverly C.
Yesterday I had a scheduled ac check-up and as is true of all prior HVAC checks from Brandon, it was professionally done. Plus he is very informative when explaining what he did and how everything checked out. I recommended Hoppy Heating and Air without reservation.
- Sharon R.
Everyone at Hoppy was very professional and respectful. They were able to quickly schedule a visit for the next morning after I called around 8:30 PM. The technician arrived on time, performed his checks, and kept me informed about everything he found. Within two hours of his visit, I was scheduled to have my AC system replaced the very next day. Great work!
- Barry S.
Brandon is honest and precise. He checked our furnace thoroughly. Workmanship and professionalism is at the top. Impressed with him and will call him again if needed.
- Rebecca O.
Good communication from the initial contact to the appointment. The company only asked for a donation to the food bank for the maintenance and cleaning, which I really appreciated. Michael was the technician who came—he was friendly, informative, and very professional. He even fixed something on our 11-year-old system, and the price was very reasonable. Highly recommended!
- Arlina A.